FAQs

Payment Methods
Q: What payment methods do you accept?
A: We accept a range of secure payment options, including:

• Credit or debit cards (Visa, MasterCard, American Express)

Placing an Order
Q: How do I place an order?
A: Ordering with us is simple:

1. Browse our website and select the items you’d like to purchase.
2. Add your desired items to your cart.
3. Proceed to checkout and provide your shipping and payment details.
4. Review your order and click “Place Order” to complete the purchase.

Order Modifications
Q: Can I cancel or modify my order after it has been placed?
A: To modify or cancel your order, please contact our customer service as soon as possible. While we aim to process orders quickly, changes may not be possible once shipment has begun.

Order Tracking
Q: How can I track my order?
A: After your order has been shipped, you will receive a confirmation email with tracking information. You can use the tracking number to monitor the status of your package via the carrier’s website.

International Shipping
Q: Do you offer international shipping?
A: Yes, we offer international shipping to many countries. Shipping costs and availability vary depending on your location. You can review shipping options and costs during checkout.

Return Policy
Q: What is your return policy?
A: We accept returns and exchanges within 7 days of receipt for unused items in their original condition. Custom or personalized items may not be eligible for return unless damaged or defective. Please refer to our Refund Policy for more details.

Initiating Returns or Exchanges
Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our customer service team with your order details. We will assist you throughout the process.

Refund Timeframe
Q: How long will it take to receive my refund?
A: Once we receive the returned item, we will inspect and process the refund within 1-10 business days. The refund may take additional time to appear in your account, depending on your financial institution.

Sizing/Product Assistance
Q: Can I get assistance with sizing or product information?
A: Absolutely! If you need help with sizing or have questions about our products, please reach out to our customer service team. We are happy to assist you.

Contacting Customer Service
Q: How can I contact customer service?
A: You can reach us via email at service@kendricklamarworld.com. Our team is committed to providing prompt and helpful responses to your inquiries.